New User Account not working

I created an account for a new user on the web site - but the user can't login to the store. The user has no problem logging into the content management system but the system keeps saying the user is not registered when he tries to access anything in the store. Why?

This seems to be a security feature in the store component. For some reason it does not consider an account to be valid unless the account includes:

  • A First and Last name for the user,
  • and the City that the user lives in.

Also, the account must exist in the content management system as well as the store. This means that you must create the account in the User Edit module of the store - not the module in the content management system.